Navigating challenging interactions with parents can be one of the most stressful aspects of teaching, especially when working with students with disabilities. This session explores findings from a phenomenological study on how K-12 educators are trained for and implement conflict management strategies. Participants will gain insights into real educator experiences, key themes from research, and practical approaches for responding to difficult parent communications. Through discussion and a hands-on activity, attendees will learn effective techniques for de-escalating conflicts and fostering positive partnerships with parents. Perfect for general and special education teachers looking to improve communication and reduce stress in parent interactions!